Shipping Policy

Last Updated: May 15, 2025

Thank you for visiting Clarsense! We’re excited to bring you carefully curated relaxation and wellbeing products from around the world. Because we work with international suppliers to offer you the best variety and prices, please read our shipping policy carefully.

📦 Order Processing Time

  • Orders are processed within 1-2 business days
  • You will receive a confirmation email once your order is placed, followed by a second email with tracking info once your order ships.
  • In some cases, tracking updates may take a few days to appear due to international logistics.

🌍 Where We Ship

We currently ship worldwide, including:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • Most EU countries

If your country isn’t listed at checkout, feel free to reach out we may still be able to accommodate you.

🚚 Estimated Shipping Times

Our products ship directly from global suppliers, which helps us keep prices low and products diverse. Please allow:

 

Region Estimated Delivery Time
United States 2-5 business days
Canada 3-7 business days
UK & EU 2-7 business days
Australia & NZ 3-7 business days
Other Regions 2–15 business days

Note: Shipping times can vary due to customs processing, local delivery conditions or public holidays.

📬 Tracking Information

  • Tracking numbers are provided with every order.
  • Tracking may take 1-3 business days to update depending on the shipping carrier.
  • You can track your order directly via our tracking page or the tracking link sent via email.

🕒 Delayed or Lost Packages

While rare, delays may occur due to:

  • Customs inspections
  • Carrier backlogs
  • Weather events or global disruptions

If your package is significantly delayed (past 14 business days), please contact us at contact@clarsense.com and we’ll be happy to assist or reship when applicable.

📦 Incorrect Shipping Information

Please double-check your shipping details before checkout. If an order is returned due to incorrect address information:

  • We can reship your item (shipping charges may apply)
  • Or issue a refund minus original shipping cost (if applicable)

🛍️ Multiple Items in One Order

To speed up delivery, items may be shipped separately depending on availability or warehouse location. You’ll receive a tracking number for each package.

❓ Need Help?

We’re here to support you every step of the way.
📧 Email: contact@clarsense.com
📦 Order Help: Visit our Contact Us or Track Order page